Historically a player in the securities business, particularly in the context of asset sub-account management for numerous insurers, ProCapital has been able to leverage its experience to extend its services in the field of life insurance contract management.
Thanks to this dual expertise, ProCapital has a unique know-how in implementing and managing of life insurance products: multi-support contracts, free management and delegated management with multiple options.
ProCapital takes care of the whole relationship with the various actors for the operations handled within the framework of management mandate.
ProCapital takes care of the whole relationship with the various actors for the operations handled within the framework of management mandate.
ProCapital takes care of creating the asset sub-account in the management system based on the information transmitted by the insurance company.
Furthermore, ProCapital is in charge of monitoring investments compliance regarding the profile chosen bu the policyholder.
ProCapital provides the insurance company with all accounting, investment, commission and regulatory information to enable it to meet its legal obligations.
ProCapital takes care of all liability functions and produces all reports for the regulators and the insurance company in order to carry out the various reconciliations required.
ProCapital takes care of all liability functions and produces all reports for the regulators and the insurance company in order to carry out the various reconciliations required.
Contract administration
ProCapital carries out the administrative management of contracts, i.e. the processing of management actions to ensure that the contract is fully in line with the subscriber’s declarations: free payment, arbitration, partial or total redemption, down payment, administrative changes, changes of options, etc..
Claims processing
ProCapital also carries out the claims settlement in compliance with contractual conditions and tax rules. Moreover, ProCapital takes all necessary steps to obtain the information required for service payment from its various contacts.
First level complaint handling
ProCapital handles first-level claims processing, in accordance with the procedures, terms and conditions defined by the insurance company.
ProCapital handles the processing of management actions to ensure that the contract is fully in line with the subscriber’s declarations: free payment, arbitration, partial or total redemption, advance, administrative changes and changes of options.
Financial flows: ProCapital carries out the receipts and disbursements of clients and contributors (commissioning).
Electronic document management: ProCapital carries out the digitalisation, paper archiving and transmission of documents to all parties involved.